CropStack Weather Text Alerts

CropStack Weather is a weather-alert and forecast service for commercial farms in the United States. A farm's account holder (the owner or manager) adds the people who should get alerts: themselves, their crew, or their advisers. The account holder then chooses which alerts each person receives. The people who receive texts do not need an account of their own.

Messages come from our dedicated number +1 (689) 407-8425, by SMS, by picture message (MMS), or by WhatsApp. This is a transactional alert program, not marketing: we never send promotional messages.

The program can send these messages:

• Freeze alerts, when the forecast crosses a frost threshold the grower set for a crop block. These can arrive overnight.
• Heat alerts: a morning heads-up on days the heat index is forecast to reach the grower's threshold during crew hours, then hydration reminders about once an hour while it stays above.
• Too-hot-to-spray alerts: a morning "hold sprays" message on days the forecast passes the grower's spray temperature cap.
• Spray-window alerts, when the weather turns against a spray the grower planned.
• Irrigation recommendations: the day's run time, once a day. That is one message for the whole farm, or one for each block if the person is set to get a message per block.
• The morning brief, if the account holder chooses it by text. It ends with a link to the full brief on our site and can include a chart image.
• Replies to texts sent to us. Field crews can text the number to log when irrigation goes on or off and to report the overnight low. We reply to confirm.

Consent is collected in the account holder's dashboard. Texting is off by default for every person. Before turning it on, the account holder must have that person's agreement to receive these messages, and must tell them how to stop. The steps:

1. Sign in at weather.cropstack.ai with an email address and a password, or a one-time code emailed to you.
2. Add the farm and at least one crop block.
3. Open the farm's Contacts section and add the person, with their mobile phone number.
4. Check the "SMS" box under "Receive alerts via". It is unchecked by default, and the form will not save it without a phone number. Checking it turns on freeze alerts by text for that person.
5. After saving, open the contact's page to choose which other alerts that person gets (heat, too-hot-to-spray, spray-window, irrigation, the morning brief), whether each comes by text, WhatsApp, or email, and any quiet hours. By text and WhatsApp, every alert other than freeze starts off. The morning brief starts on by email, because the Email box is checked by default. WhatsApp uses the same phone number and the same consent as text messages.

Frequency depends on the weather and on which alerts are turned on for a person:

• Freeze alerts: none on most nights. On a freeze night, several messages per at-risk block as the forecast is checked through the night, including after midnight.
• Heat alerts: on hot days, a morning heads-up and then about one reminder an hour during crew hours. With the standard settings that is up to about 11 messages that day for each farm, however many of its blocks have a heat threshold.
• Irrigation recommendations: once a day, or once a day for each block if the person is set to a message per block.
• The morning brief: once a day, if chosen by text.
• Too-hot-to-spray and spray-window alerts: only on days they apply.

A person listed on more than one farm receives each farm's alerts. A person set to receive an alert by both text and WhatsApp receives it twice, and a WhatsApp message that fails or is badly delayed may be sent again as a text to the same number. Freeze, heat, and too-hot-to-spray alerts and irrigation recommendations can arrive during quiet hours, because they are time-sensitive or go out early each morning.

• Freeze alert (written by our AI model, so wording varies)North 10 strawberry: 27°F at 4 AM. Start irrigation by 2 AM. Wet bulb crosses 32°F at 1:45 AM. -CropStack
• Heat alert, morning heads-upSunny Acres: dangerous heat today — peak heat index 104°F around 2 PM. Water, shade, and breaks. -CropStack
• Heat alert, hydration reminderSunny Acres: heat index 103°F right now. Drink water and take a shade break. -CropStack
• Too-hot-to-spray alertNorth 10: spray burn risk 11 AM–5 PM today. Hold sprays in that window. -CropStack
• Irrigation recommendation (written by our AI model, so wording varies)Sunny Acres irrigation: North 10 1h 19m · South 40 skip. Text START when the water goes on. -CropStack
• Morning brief (only if chosen by text)Daily brief for Sunny Acres — Tue, Sep 22 High 91°F / Low 74°F Rain moving in around 3 PM (60% chance) Spray windows today: North 10: 7 AM-11 AM (good) View the full brief: https://weather.cropstack.ai/share/… — CropStack Weather
• Reply to a text sent to usWater ON logged for North 10 at 6:05 AM. Send OFF when you shut it off.
• Test message the account holder can sendCropStack Weather test. Freeze alerts will reach you here. Reply STOP to unsubscribe, HELP for info. Msg & data rates may apply.

• To stop text messages, reply STOP to any text from us. Our text provider stops sending texts to your number right away, for every farm it is listed on. If an irrigation run is logged as on for your farm, a STOP text may also log that water as off.
• To stop WhatsApp messages as well, send the single word UNSUBSCRIBE (in Spanish, CANCELAR) by text or WhatsApp. It stops texts and WhatsApp on every farm your number is listed on. Do not send STOP or PARAR on WhatsApp: there those words only log the irrigation water as off, and you stay subscribed.
• To receive messages again, send the single word RESUME (in Spanish, REANUDAR) by text or WhatsApp. If you had sent STOP or UNSUBSCRIBE by text, also reply START by text so our text provider can send to your number again.
• Reply HELP (or AYUDA) for the list of text commands.
• The account holder can also turn texting off for a person at any time by unchecking the SMS box on that contact, or by deleting the contact.

Opting out of texts does not stop email.

Message and data rates may apply per your mobile carrier. Carriers are not liable for delayed or undelivered messages. Alerts are a best-effort aid and do not replace your own monitoring and judgment.

We do not sell your personal information, and we do not share your mobile number or opt-in data with third parties or affiliates for their marketing or promotional purposes. Phone numbers are used only to send the alerts turned on for that person and to reply to texts sent to us. Full details are in our Privacy Policy and Terms of Service.

Questions about the text message program? Email support@cropstack.ai.